training Policies

Prerequisites

All classes taught at Autodraft require the user to be familiar with Microsoft Windows, and basic MS Office applications. Any additional prerequisites are listed in our course descriptions.

Register for Classroom Training

1. Visit our Course Schedule page for a list of current training offerings, descriptions and schedules. Call the office with any questions or to have an applications specialist assist you to choose the right class for you.
2. Call the office to register for a class. You will receive email confirmation upon registering and being accepted into the class.

Technical Support

We understand that you may have questions after you have completed a class at Autodraft, which is why we offer you 30 days of email based support. This support applies only to the application learned in class and only to the student that completed the class. This offer is non-transferable.

Payment Policy

Unless otherwise stated, class costs are priced per student. An invoice will be generated 2 weeks prior to the class (or as soon as you register). You may pay by cash, cheque, Mastercard, or VISA. Please make cheque payable to Autodraft, Inc. and note the invoice number on the cheque. Payment is due for all attendees no later than the first day of class, unless your company has established terms with Autodraft. Upon credit approval from Autodraft, payment arrangements may be made through a purchase order system. Our cancellation policy will need to be included on your purchase order.

Rescheduling and Cancellations

If you are unable to attend as planned, please call Autodraft as soon as possible. If you cancel at least 10 business days before the class begins, you may cancel or reschedule at no charge. However, because class sizes are limited, student cancellations made less than 10 business days prior to the first day of class will be charged the full class fee. Under these circumstances, students will be allowed to re-register to attend the same class within 1 year of cancellation at no additional charge.

Autodraft reserves the right to cancel classes lacking sufficient enrollment. In the event of a cancellation, Autodraft will notify students no later than 3 business days before the first class is scheduled, and will make every attempt to place the student in the next available class. Pre-paid students who are registered in a class that is cancelled are eligible for a full refund. When the local public schools cancel classes due to inclement weather, you may wish to confirm the class is being run before leaving home.

For more information, please contact your nearest Autodraft location.